Family Information Support Officer
Currently based in Woodingdean*
Scale 5 - Full-time 37 hours per week
Main advert detail
The Family Information Service (FIS) is part of the Front Door for Families. It offers information and advice to parents, carers and professionals via its telephone helpline and online platforms. The team provides a wide range of support to families with varying levels of need and also offers expert advice on childcare and childcare funding.
As well as providing a professional and caring front line service, the Family Information Support Officer is also responsible for a wide range of administrative tasks that support the smooth running and development of the service. This includes managing the FIS databases, online directory and website, developing information resources, providing monitoring information and processing applications for funded childcare places. There will also be opportunities to build relationships with key contacts and promote the service which may include speaking to groups of parents or professionals.
If you are enthusiastic with excellent communication skills, are competent in using a range of IT packages, and have a good understanding of childcare and services that can support families, we would like to hear from you.
* Please note, this post is currently based in Woodingdean, but is likley to re-locate within Brighton & Hove in the future.
To download an application pack please click on the icons below.
Shortlisting: 19 September 2018
Interviews: 25 September 2018
Julia Daborn / Fiona Ricci 01273 293696 or email: email@example.com
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BAME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.
As part of Brighton & Hove City Council’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.