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Property Services Customer Liaison Officer

  • Employer: St Helens Metropolitan Council
  • Reference: PAM19
  • Published: Thu 04/08/2022, 13:05 PM
  • Closing on: Mon 15/08/2022, 0:05 AM
  • Working Pattern: Full Time
  • Hours: 37 hours hours per week
  • Salary: up to £20,000 per annum
  • DBS Check: No
  • Location: St Helens Metropolitan Council, Merseyside

St Helens
In St Helens we have a strong identity and sense of pride for our Borough, linking both industry and innovation to a strong local heritage, sitting in an area of rolling countryside and areas of outstanding natural beauty. There is absolute confidence for an exciting future, reflected by increasing business investment, more jobs and opportunities that include globally significant projects.

About Us
Our new leadership team are busy recasting the way we deliver our public services as we continue to transform how we fulfil our community and stakeholder priorities.

Now, more than ever, we need to drive innovative change across our services, enabling the Council to take the next step in delivering its ambitious agenda and adapting collectively to a changing world. We are ideally placed to play a big part in our regional debate too at the heart of the Northern Powerhouse with easy access to Liverpool, Merseyside, Lancashire and Greater Manchester and excellent Motorway and transport links.

We are rekindling our passion and commitment to drive through our extensive and exciting growth agenda, deliver excellent public services for our residents, and creating a resilient Council by developing strong partnerships, modernising our operations, improving the use of resources and supporting our economic recovery to offer the best quality of life to our thriving communities.

Property Services
As part of the Council’s modernisation plans, we are reshaping and rebuilding the capability of our Property Services. This is aimed at improving public services for our residents and helping achieve more social, economic, and place-based regeneration outcomes for St. Helens.

Our vision is for Property to be valued as a proactive manager of our assets and a customer focussed provider of services that will facilitate outcomes for residents and our clients through improved customer experience, better use of the public estate, greater financial efficiency, achievement of borough priorities and contribution to the council’s transformation.
Building our Capability.

Having redesigned the team structure to form an integrated Property Service we are seeking ambitious individuals who are collaborative and thrive working as part of a team, as well as confident in taking personal responsibility for achieving the best for our customers, clients, and colleagues.

Property Services Customer Liaison Officer

Whether you are seeking to embark on a career path, or an experienced individual who is up for the challenges that go with transformation, you will find some real prospects for personal growth and making a difference for our diverse communities and St. Helens as a place.

Providing a range of administrative and customer services tasks, to act as the first point of contact for all property related enquiries and maintenance requests and ensuring these are logged, tracked, and updated consistently within the Property Management Systems.

Council employees are required to abide by the ethical standards embodied by the 7 NOLAN principles of conduct in public life. These include selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

We welcome applications from the BAME community.

Interview Date 25 August 2022.

We look forward to discussing our plans, ambitions, and opportunities if you are interested in any of the roles. Please email us at Propertyjobopportunities@sthelens.gov.uk with your contact information to arrange a telephone chat.

How to Apply

Please apply by following the link provided. You will be redirected to the employer's site to complete your application. 

 

Apply Now

  • Employer: St Helens Metropolitan Council
  • Reference: PAM19
  • Published: Thu 04/08/2022, 13:05 PM
  • Closing on: Mon 15/08/2022, 0:05 AM
  • Working Pattern: Full Time
  • Hours: 37 hours hours per week
  • Salary: up to £20,000 per annum
  • DBS Check: No
  • Location: St Helens Metropolitan Council, Merseyside

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