Head of Operations
Want to join a winning team?
We are looking for a Housing Professional with a laser focus on customer service and satisfaction.
Are you able to ensure that our ambitions of maintaining top-quartile performance and better, is delivered, and demonstrate that you have the all-round skills , competence, knowledge and experience to move the service forward with innovation and creativity?
As part of the Senior Management Team reporting to the Chief Executive and working closely with the Board, you will live and breathe the values of Ekaya and ensure that the voice of the customer is heard. This is an exciting time to be joining Ekaya, we have ambitious growth plans and you will need to be comfortable working operationally and strategically, with the energy and drive to inject pace into how we do things.
An inclusive and inspirational leader, who has operated in a complex and dynamic environment, you will need to be strategic but pragmatic in your approach and able to demonstrate success in working collaboratively with colleagues to deliver change. You will have exceptional interpersonal and communications skills and be a role model for staff.
We are looking for someone who is technically strong with a hands on approach and excellent attention to detail, whilst also crucially able to see the big picture and steer strategically. The ability to develop strong relationships with a broad range of internal and external stakeholders will be key.
We offer an excellent package, to include:
- Competitive salary
- 7% employer pension contribution
- 4 x life insurance
- Hybrid working
- Employee Assistance Programme
- 25 days holiday plus public holidays, rising to 30 days after five years continuous service
- Health benefits
For an informal and confidential discussion about the role, please contact Ben Laryea on 020 7091 1800 or email email@example.com
Closing date - 12noon on Thursday 18th August 2022.
Stage 1 Interviews - Tuesday 30th August 2022.
Stage 2 interviews- Date TBC