Council Tax Officer
Scale 3 £20,444 - £22,571 per annum
37 Hours Per Week
Blaby District Council is looking to appoint a full time permanent Council Tax Officer to support our excellent Council Tax and Benefits Team in delivering a first-class service to our customers.
We are interested in hearing from individuals with a ‘can do’ approach who have the desire and ability to learn new processes, thrive and enjoy working in a busy team environment, have excellent written and verbal communication skills and be committed to achieving a high level of service to our customers.
No two days are the same as a Council Tax Officer and you be covering all aspect of Council Tax including setting up accounts, registering new properties and investigatory work with a collective aim of collecting Council Tax.
The successful candidate will play a key role in helping our service meet and exceed performance standards whilst delivering excellent customer service. You must be able to work well as part of a diverse team and effectively under your own initiative and be able to deal with difficult and challenging situations. The successful candidate will be dealing with customers face to face and over the phone, therefore being empathetic and putting the customer at the heart of everything you do is key for this role.
If you are a team player and have proven experience of working in a similar role, then we would love to hear from you.
If you would like an informal discussion about this opportunity, please contact Becca Ewen, Council Tax and Benefits Team Leader on 0116272 7581.
Benefits of working with us include a local government pension scheme, exciting career opportunities, flexible working including a flexi-time scheme and out of town offices with free car parking and cycle bays. To find out more, click on the link below Employee benefits
Blaby District Council want their workforce to reflect the make up the community we serve, and we therefore welcome applications irrespective of gender, ethnic origin, religion, belief, sexual orientation, age or disability.
Where are we based?
The Main Council Offices are in Narborough in Leicestershire which is just 3 miles from the M1, junction 21 and not far from the centre of Leicester. The local train station is only a 5 minutes walk away and there are regular bus links to and from the city centre.
To apply for this exciting opportunity, please select the 'apply online' button below.
Should you have any technical issues when applying, please call the Human Resources team on 0116 2727517.
Closing date: 15 August 2022
Interview date: 24 August 2022
Please note: If you are a disabled applicant or an Armed Forces Veteran or Reservist, and you meet all of the essential criteria of the Job Description and Person Specification you will be guaranteed an interview. You just need to let us know on the application form. The scheme does not guarantee a job for an applicant declaring a disability and or a veteran/ reservist. The recruitment and selection procedures will ensure the most suitable candidate for the job is appointed. Further information on the Guaranteed Interview Scheme can be found on Blaby District Council’s jobs page
How to Apply
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.