The Debt Advisor will ensure that vulnerable households indebted to the council are identified and then given appropriate individualised support to provide these households with the opportunities to improve their financial wellbeing in the long-term, whilst also ensuring the council is making responsible and fair decisions in regard to its income recovery processes for vulnerable people.
Fixed term for: Until end March 2023
Interview date: To be confirmed
For an informal discussion, please contact Tabitha Cork - Welfare Support Manager email@example.com to arrange a call back.
About the role
The Debt Advisor will sit within the Welfare Support Team of the Revenues and Benefits service, working alongside the Corporate Debt team, as well. They will collaborate to identify households that need additional support around their debt. Whilst negotiating on behalf of the household to reduce deductions, pause repayment plans, or other debt relief measures, they will work to reduce their overall indebtedness, increase their income and improve their long term financial resilience.
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.
Part office / part home – hybrid - We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.
For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).