The main responsibility of the post will be to undertake visits to homeless households that have been placed into temporary accommodation. The visits will include but not limited to, signing up of their tenancy, completion of Housing Benefit claim, offering welfare advice as appropriate, ensuring use of the temporary accommodation and the recording of disrepair issues.
The post will also be responsible for Identifying suitable temporary accommodation for homeless households to meet our statutory homeless duties. Provide effective management of rent accounts to ensure maximisation of income. This will include ensuring that households in temporary accommodation have received details of their rent and methods of payment, and where appropriate referred for support.
Provide a comprehensive service for social housing applicants, including assessment of applications for housing against Medway Council’s Allocations Policy, investigation, verification, decision making and maintenance of individual records on the Homechoice choice-based Lettings system. To offer proactive advice and, assistance to persons in housing need in line with the council’s statutory duties, allocations policy and lettings plans.
In return we offer you:
- Generous annual leave entitlement
- Generous local government pension scheme package
- Access to wider training and development qualifications
- Flexible working scheme
- Travel plan discounts
- Car Benefit Scheme from Tusker
- Access to CAREFIRST advice & counselling service
- Employee discount scheme for national and local retailers
- The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - https://www.childcarechoices.gov.uk/
Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.
Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.
We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.
Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.
If you would like to have an informal discussion with the recruiting manager, please call Sue Brown on 01634 333255
Interviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you if your application is successfully shortlisted.
Applicants must be able to demonstrate all essential requirements as listed in the job profile
Equal Opportunities Commitment Statement
Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.
For further information please refer to the Medway information pack available as a download or to view online
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.