Bereavement Service Assistant

Are you a team player?  Do you have a kind and empathic nature?  We have a very unique role, and an opportunity to join the Bereavement Service Team at the Kent & Sussex Crematorium, which is owned and operated by Tunbridge Wells Borough Council.

The Council currently provides services and facilities for some 2000 cremation services each year as well as 50 burials and we are looking for someone to be part of our dedicated and caring team providing the highest level of customer service to bereaved families, visitors and stakeholders.

The position is based in the office at the entrance to the Cemetery and you will need to demonstrate excellent experience of office administration, ideally in a similar service environment or customer focused based role. You will need to possess kind and caring customer service and inter-personal skills. This is a very fast paced environment and you will need to be able to demonstrate the ability to remain calm and multitask under pressure. As well as being IT literate and comfortable with technological change, you will need to possess a highly flexible and organised approach to the role at hand.

Whilst being a great team player and possessing a ‘can do’ attitude in all you encounter, you will also require significant attention to detail, coupled with an ability to work with minimal supervision.

Your working hours will be between   08:30 – 17:00 Mon-Fri,  37 hours a week

Further information on the responsibilities and person criteria is available in the Job Description and Person Specification below. For an informal discussion about this role, please contact Lesley Caveill, Bereavement Services Manager, on 01892 554 214.

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