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This Vacancy has closed.

Rent Officer (part-time)

  • Employer: Harlow Council
  • Reference: HM0010X
  • Published: Fri 22/07/2022, 12:35 PM
  • Closing on: Sun 07/08/2022, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 18.75 hours per week, (banking 15 minutes per week to be used towards the shut down between Christmas and New Year)
  • Salary: £15,492 to £16,399 per annum (full-time equivalent £30,984 to £32,798 per annum)
  • DBS Check: No
  • Location: Harlow, Essex, Essex

Are you a motivated and experienced Housing professional looking for an opportunity to work proactively in a friendly, efficient, effective customer focused environment?

Harlow Housing Service is looking to recruit a specialist Rent Officer to join our dedicated team. Based within the Rent Team you will be responsible for arrears management and housing debt recovery for a ward-based patch. Working closely with our customers, and with an emphasis on early intervention and support, you will be directly responsible for service delivery of:

  • Rent and Service Charge Recovery
  • Former Tenant debt recovery
  • Tenancy Enforcement

The post holder will be responsible for ensuring service standards are achieved and high levels of customer satisfaction are maintained.

You will possess good communication skills, administration and IT skills demonstrating an ability to work within a busy and demanding environment.  You will need to be available to work or attend meetings outside of normal working hours.

Proven housing management experience of working in social housing or the voluntary sector and a qualification in housing or a related subject would be advantageous.

You will also have a clear understanding of current Housing Legislation, as well as experience of landlord and tenant working with good knowledge of statutory responsibilities and clear understanding of equality issues in relation to service delivery.

A proven track record of working within a pressurised, customer focused environment, coupled with the ability to communicate effectively and diplomatically at all levels is essential.

A driving licence and access to a vehicle or other satisfactory means of transport is required for this post.

For an informal discussion about this role please contact Wayne Mitchell, Assistant Housing Operations Manager, 01279 446340.

Downloads

  • Job description
  • Employee profile
  • Employer: Harlow Council
  • Reference: HM0010X
  • Published: Fri 22/07/2022, 12:35 PM
  • Closing on: Sun 07/08/2022, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 18.75 hours per week, (banking 15 minutes per week to be used towards the shut down between Christmas and New Year)
  • Salary: £15,492 to £16,399 per annum (full-time equivalent £30,984 to £32,798 per annum)
  • DBS Check: No
  • Location: Harlow, Essex, Essex

Vacancy Location