Three Rivers District Council is looking to recruit an enthusiastic and resilient professional to join its Housing Options Team. The role of a Housing Options Officer involves providing customers with housing advice with a strong focus on preventing homelessness; seeing customers through all stages of the process including personalised housing plans and a decision on their homeless application if prevention or relief has not been possible.
What we are looking for:-
The successful candidate will be expected to manage their own caseload including managing customers’ expectations, assisting customers to take steps to resolve their own housing need, attend multi-agency meetings and take part in duty cover. The role will require a person to have effective communication and negotiation skills who can engage with customers in a demanding environment in order to find solutions.
What you can expect:-
Three Rivers District Council offers 28 days holidays, in addition to bank holidays, which rises to 30 days after five years’ service. The Council offers excellent training and development opportunities as well as being part of a national childcare voucher scheme. You will be enrolled in the Local Government Pension Scheme with contributions from the Council. You can also access fantastic local discounts and paid time off for volunteering in the local community.
CLOSING DATE FOR APPLICATIONS IS: 21 September 2018 at Midnight
Interview Date: 3 October 2018
Unfortunately it will not be possible to notify those candidates not selected for interview.
A Basic DBS check will be carried out for this post
For further information contact Debbie Allen, Housing Options Manager on 01923 776611
An application pack for this position can be downloaded from the panel to the right of this advert.
Completed applications should be emailed to the Shared HR Service for Watford Borough and Three Rivers District Council firstname.lastname@example.org or returned to Human Resources at Watford Town Hall.
Please click here to complete the Equal Opportunities Monitoring Form
Strongly committed to equality of opportunity in employment and in service. We encourage applications from all sectors of the community.