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Technical Support Officer - Leatherhead

  • Employer: Surrey County Council
  • Reference: SCC/18/72469
  • Published: Thu 23/08/2018, 10:15 AM
  • Closing on: Sun 16/09/2018, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours hours per week.
  • Salary: £25,000 - £29,999
  • DBS Check: No
  • Location: Leatherhead

£25,821 per annum for 36 hours per week based at Network Management Information Centre, Unit 4 Mole Business Park, Leatherhead, KT22 7BA.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. You will benefit from 24 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

The Technical Support team is part of the Street Works department in Highways and Transport at Surrey County Council. We are responsible for finance, customer care and general business support functions of the Street Works department.

An opportunity has arisen for an enthusiastic individual to work within the Technical Support Team. You will be involved in liaising with statutory undertakers regarding fees and fines associated with works on the highway, raising invoices and issuing Fixed Penalty Notices, ensuring maximum allowable income is achieved by the department.

You will also support the Customer Care function of the team answering incoming enquiries from our Contact Centre and Members of the Public along with other general business support responsibilities.

To be shortlisted for interview your CV and personal statement will clearly evidence:

  • Excellent IT skills particularly in Excel
  • Keen eye for detail and the ability to follow set procedures and processes
  • Working to deadlines
  • Strong commitment and actions to deliver excellent customer service that focuses on both internal and external customers, written and verbal
  • Prioritise and plan workload in the context of conflicting priorities and use initiative to achieve performance objectives
  • Experience of general administrative support in an office environment
  • Team working ability
  • Flexibility

For more information on this position please review the role profile attached to the bottom of this advert before applying.

We look forward to receiving your application.

For an informal discussion contact Kevin Orledge on 01483 518310 or by e-mail at kevin.orledge@surreycc.gov.uk

The job advert closes at 23:59 on 16th September 2018.

Interviews will take place week commencing 17th September 2018.

How to Apply

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
  • Employer: Surrey County Council
  • Reference: SCC/18/72469
  • Published: Thu 23/08/2018, 10:15 AM
  • Closing on: Sun 16/09/2018, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours hours per week.
  • Salary: £25,000 - £29,999
  • DBS Check: No
  • Location: Leatherhead

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