Our Case Management team manage and process a wide range of cases and applications regarding housing benefits, planning, licensing and environmental health, complaints and other formal requests.
As a Caseworker you will be working in a busy, challenging and paperless environment where good IT skills, accuracy, attention to detail and the ability to use your initiative and work within a team are essential.
You will be managing your own caseload, verifying applications and documentation, making rules based judgements, problem solving and keeping your customers informed. You will be using and updating systems on a daily basis to maintain and build the customer record.
To be successful in these roles you must be self-motivated, proactive and well organised, with a strong customer focus and good communication skills. As you will be handling a range of cases and working with a number of systems you must be flexible, adaptable and have the ability to pick things up quickly.
There are 3 permanent positions and three one year fixed term positions. When applying please state which are of interest to you.
Interviews to be held during the period 17 to 28 September 2018