At West Sussex County Council (WSCC), we have a new opportunity for a Family Support Worker in our Early Help Service. This service is an integral part of the Children, Young People and Learning Directorate. We work with children, families, and young people to help ensure that every child is supported to achieve his or her potential. Working collaboratively with social care so that all children and families are accessing the right help and protection from the most appropriate part of children's services.
Early help ensures that children and families receive accessible and co-ordinated support when they need it. This support ranges across a continuum from universal preventative approaches through to more targeted help where families are experiencing more complex or multiple difficulties. At every level support is designed to address and reduce the problems or challenges and prevent them getting worse. For more information, please visit our dedicated website.
Salary: £23,484 to £25,927 per annum
Working Pattern: Full-time (37 hours per week - Monday to Friday)
Contract Length: Permanent
Location: County Hall, North - Horsham
Closing Date: 14 July 2022
Family Support Workers assess the needs of children, young people and families in order to access, coordinate and identify the support they need to improve their outcomes and lived experience and prevent their difficulties becoming irreversible.
You will be based within Integrated Front Door, to make initial contact with children, young people and families and other professionals to ensure families access support at the right level and In a timely manner.
You will need strong skills in partnership working, developing and maintaining effective partnerships with parents, families and partners such as education, health, Police and Children's Social Care, to achieve positive outcomes for children.
Experience and Skills
You will be a team player with a passion for engaging with families, providing appropriate interventions and services which improve outcomes for children, young people and their families.
Building strong and effective relationships with children, young people, their families and partner agencies will be imperative for this role. You will have strong communication skills with the ability to identify and co-ordinate multi-agency support for children, young people and families. You will be organised and able to prioritise to provide safe, effective, timely support to children, young people and their families. Being both adaptable and flexible, you will enjoy the challenge this role will give you. In addition you should also be able to demonstrate the following:
- Works effectively with families in crisis, managing own and others' anxieties and working within the boundaries of the role.
- Manage casework effectively with children/young people and their families, establishing needs, setting objectives and reviewing progress.
- Engage and work creatively in partnership with children/young people and their families, in order to effect positive and lasting change.
- Work in an empowering way with families, focusing on their collective strengths and resources, e.g. using a solution-focused approach.
- Reflect on own practice and to learn from experience. To take responsibility for own performance and to be proactive in relation to own work and professional development.
- Analyse and interpret complex information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
Qualifications and/or experience:
- NVQ level 3 Health and Social Care or equivalent qualification, demonstrating that level of ability in working with children / young people and families or relevant experience. Relevant organisational knowledge of systems, procedures and policies associated with operating a client focused service.
- Significant experience of working with children / young people and their families in a crisis situation and using a range of direct work interventions.
- Experience of working in a multi-agency context, demonstrating an awareness of differing roles and responsibilities and effective methods of collaboration.
- Knowledge of child and adolescent development and age-appropriate behaviour relevant to the Early Help service.
- Understanding of current childcare legislation and policy.
- Knowledge of Safeguarding policies and procedures.
- Valid and full driving licence.
Rewards and Benefits
As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.
In addition to working within a great team and a competitive salary you will have access to 26 days annual leave + bank holidays, flexible working and a generous pension scheme.
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
The reference number for this role is CAFHE03826.