Access and Entitlement Assistant

Salary: Band: 6  £11,111- £12,963- pro rata based on 18.5 hours (£22,223-£25,927 FTE)

Working pattern/hours: Wednesdays-12:30pm-16:00 pm Thursdays & Fridays 8:30am-16:30pm

Hybrid working

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.

The Service

Portsmouth City Council’s Special Educational Needs (SEN) team is a specialist team within the Inclusion Service of Portsmouth City Council. The teams work is entirely statutory and involves identifying and assessing learners’ difficulties and making and reviewing the educational arrangements for approximately 1,650 Portsmouth learners.  In addition, we are responsible for applications for home to school transport, and provide a Free School Meals Traded Service to schools within the City.  

Your New Role

You will be reporting to the Access and Entitlement Officer. You will provide a high level of administrative support and technical processing to the Inclusion Service in the Area of Access and Entitlement.

You will be responsible for providing front line advice and assistance to parents, carers and schools who may visit main reception, or communicate via telephone, email or posted correspondence in regards to applications for home to school transport. You will also assist with the administration of financial contributions and recoupment for home to school transport as well as with SEN Element 3 top-up funding to schools.  

You be assisting with the administration and promotion of the Free School Meal service which is offered to schools by PCC through traded services whilst always making sure a high quality service is consistently provided. 

What you’ll need to succeed

• Successful experience of working in a high-level administrative role preferable to NVQ Level 3
• Excellent written, oral, interpersonal communication and networking skills with the ability to articulate ideas, share information and explain local and central government policy.
• Excellent numeracy and literacy skills with an understanding of finance and budgets.
• A working knowledge of Microsoft Office, including Word, Excel, Access, PowerPoint and Outlook or other proprietary IT systems.
  

What you’ll get in return

As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, including flexible working hours, extensive wellbeing support through the Employee Assistance Programme and a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all. 

What next

To make sure your application is above the rest, please review the “Job Profile” to ensure you application matches the requirements of the role.

Closing deadline: Sunday 10th July 2022 23:59pm 

If you would like to know more about this role or have an informal discussion please email Sue Barratt at sue.barratt@portsmouthcc.gov.uk 

Please ensure to complete the application in its entirety and add in comments to the Personal Statement section

We look forward to speaking with you soon.