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Specialist Business Support Officer

  • Employer: Wirral Metropolitan Borough Council
  • Reference: CF&E/22/201088
  • Published: Mon 20/06/2022, 14:53 PM
  • Closing on: Sun 03/07/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £20,852 to £22,129
  • DBS Check: Enhanced
  • Location: Hybrid Working, Cheshire Lines Building, Merseyside

Band E

Temporary subject to review after 2 years

In this role you will work with colleagues as part of a pooled team and across Children's Services and partner agencies to ensure that Children's Services is making Wirral great for children, young people and their families and promote an ethos of a high level of customer service to all key stakeholders, partners and clients. Provide efficient administrative support and be responsible for, in accordance with corporate policies and procedures, collation of information and communications in support of the delivery of statutory requirements across the service. You will ensure delivery of comprehensive administration support across the service, ensuring deadlines are met and tasks are completed to a high standard.  You will deliver minute taking of specialised meetings, in addition to sending invites to meetings, co-ordinate meetings, collate information and input into agendas and associated documents booking and setting up meeting rooms, circulating minutes of specialised meetings and ensuring that all minutes are completed and distributed in line with relevant policies and procedures.

An important aspect of the role is to have the ability to deal with and record details about complex and sensitive situations relating to the safeguarding of children whilst remaining professional in approach You will be responsible for developing and updating electronic and paper filing systems of stored data and take a lead role in data capture and reporting processes. Knowledge of data protection, working with sensitive data and information sharing protocols is vital to this role. 

You will need a good track record of IT and communications skills (including keyboard skills) and be competent in relevant Microsoft packages. The ability to converse effectively orally and in writing with colleagues, agencies and members of the public and provide clear advice is very important to this role.  Good time management and the ability to prioritise the workload to meet the demands of the service and possess the ability to work independently is crucial to this role.

Experience of assisting in the development of colleagues key skills and abilities through sharing expertise and knowledge with others in a supportive capacity is important to this role. Desirable attributes for this role are qualifications, for example IT, databases and software; NVQ Level 2/3 Business Administration / Customer Care or equivalent training You will need to have been educated to GCSE level or equivalent and possess excellent numeracy and literacy skills. 

Interviews are planned for w/b 4 July 2022.

For further information, please contact on 0151 666 4653 or @ jennystenhouse@wirral.gov.uk

This post is subject to an enhanced DBS check.

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The successful applicant must have the ability to converse with members of the public and provide advice in accurate, spoken English.

Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK. 

Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.

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  • Employer: Wirral Metropolitan Borough Council
  • Reference: CF&E/22/201088
  • Published: Mon 20/06/2022, 14:53 PM
  • Closing on: Sun 03/07/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £20,852 to £22,129
  • DBS Check: Enhanced
  • Location: Hybrid Working, Cheshire Lines Building, Merseyside

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