An exciting opportunity has arisen for a 1 year fixed term contract/secondment in the Public Realm Division, as part of the Environmental Services offer, to help deliver improvements to the current standard of the borough’s Local Environmental Quality (LEQ). By helping front-line services and local communities work more effectively together, through identifying, consulting on and implementing better ways of working, we can deliver tangible and positive change to Tower Hamlets’ shared public spaces.
Tower Hamlets is one of the most diverse and exciting boroughs in London. Our busy streets and public spaces provide a wealth of culture, commerce and community for those that live in, work in and visit the borough. These characteristics create unique challenges for our council teams responsible for maintaining acceptable standards of cleanliness and a high LEQ, which can leave some high footfall areas under-provisioned outside of the regular, scheduled, activities.
We are looking for self-motivated, enthusiastic and engaging individuals who are invested in supporting local communities, residents, and businesses by identifying gaps in our front-line service operations through regular on-street monitoring. Combined with an effective community engagement approach, these individuals can work with the wider Public Realm Operational Services teams to provide immediate short-term resolutions by coordinating and verifying satisfactory rapid response measures.
We will also be expecting successful candidates to develop, instigate and support longer term problem-solving and behavioural change initiatives in their assigned area, addressing the most persistent environmental issues that affect user’s enjoyment of the Public Realm.
An interested applicant must have a passion for delivering a cleaner, greener and safer Borough for all who live, work and visit Tower Hamlets. You will want to find ways to stop littering, dumped rubbish, graffiti, stickering and fly posting, as well as the ability to observe, record, report and follow up on all street furniture and public highway defects.
You will have a demonstrable ability to communicate with people from all ‘walks of life’ and are capable of having ‘difficult conversations’ that lead to a positive outcome. By applying these skills, inspecting, monitoring educating and, where necessary, working with colleagues to enforce against environmental crime you will be able to make a real difference to the lives of those who use our Public Realm. You will be equally happy working independently or as part of a team and you are willing to work regular early mornings, late evenings and some weekends.
Responsible for identifying and resolving issues that impact on the Local Environment Quality. Providing education, advice and liaison with the appropriate services to deal with ‘enviro crime’ in its various forms.
Ensure that through effective communication, advice and publicity all users of the Public Realm take responsibility for management of their waste.
Identify, plan and deliver new ways of working with local stakeholders to influence longer term behavioural change and encourage greater council/community partnership
Following up on reports, enforcement and user issues in a timely manner, tackling deterioration to the fabric of the Public Realm through wear & tear and antisocial/illegal activities such as, but not limited to, littering, fly-tipping, graffiti, flyposting, and dog fouling.
- Ability to work outside of normal working hours where necessary to deliver objectives
- Able to work autonomously in a target driven environment
- Be a good communicator with the ability to persuade, influence and listen to others
- Able to effectively build networks and maintain effective relationships with a range of internal and external stakeholders
- Be a team worker with the ability to use self-initiative
- Be solution orientated and have a positive attitude to work
- Deliver updates and reports in a timely manner