Assistant Customer Service Supervisor

Job Title: Assistant Customer Service Supervisor
Location: Abbots Langley 
Starting Salary: From £20,043 per annum (pro rata for part-time)
Hours: 18 hours per week
Contract: Permanent

Job Duties:

To support the delivery of the Inspiring Libraries 10-year strategy.

You will have the skills and abilities to support the Library Manager to actively supervise the team at Abbotts Langley Library, including staff timetabling, training and development. You will also support the Library Manager with the PMDA cycle, and act as senior on duty as and when required.

You will have the ability to compile, maintain and provide effective returns for monthly statistical information.

You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required.

Please note – your application will not be considered if you do not provide answers to the questions listed.

Please ensure you are able to work the hours on the attached rota before applying

For an informal discussion about the post and timetable details, please contact Ingrid  Allen (Library Manager) or Sue Donaghy (Operations Librarian) on:  0300 123 4049

Closing Date: 03.07.2022
Interview Date: 12.07.2022