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Property Manager

  • Employer: Notting Hill Genesis
  • Reference: nhg/TP/656/279
  • Published: Mon 13/06/2022, 4:40 AM
  • Closing on: Mon 27/06/2022, 4:40 AM
  • Working Pattern: Full Time
  • Hours: 35
  • Salary: £33593 - £35986 per annum
  • DBS Check: No
  • Location: Kings Cross, Hammersmith

Summary

Are you currently working as an assistant or trainee property manager or similar housing role and looking for your next step? Can you bring your experience to a challenging and rewarding role? If so, a career with a leading London Housing Association could be right for you. At Notting Hill Genesis, our Property Managers are known as Property Management Officers (PMOs) and are at the heart of providing a one point of contact service to our Leasehold residents.

As a PMO you will be the main point of contact for your patch of homeowners across our portfolio of exciting developments. These range from Victorian street properties to modern purpose built multi-tenure developments with excellent on-site facilities that are home to hundreds of residents. You will deal with your resident's queries and provide excellent levels of customer service by maintaining regular contact with them. At heart, we are a people business and providing the best levels of customer service is really important to us.

Main Responsibilities

You will also be responsible for a broad range of property management disciplines. Some of your regular tasks will include property inspections, raising repairs, setting service charge budgets, producing service charge accounts and having responsibility for income collection. This will all be backed up by your excellent communication skills, which we help you build and hone. You need to be organised, thorough and resilient and if you are, the role can be hugely rewarding.

Although you will be the main point of contact for your residents and have a lot of responsibility, you won't be on your own. You will be part of a leasehold team overseen by a Leasehold Manager with the support of a Senior PMO. You will also get close support from the wider Leasehold Service as well as specialist teams that assist in ensuring our residents are safe and comfortable in their homes.

In return for taking on this challenging role you will get amazing opportunities to learn and progress. We support our PMOs through our in-house training and the IRPM courses. Our PMOs acquire a range of skills that allow them to learn, develop and progress in their careers. Many of our PMOs have moved up into senior positions within our service and others have branched out into other areas including asset management, compliance and development.

Ideal Candidate

A lot of our PMOs come to us with no property management or housing experience but we also want people with experience. This is where you come in. For this higher level PMO role, you should have some experience in housing, block or estate management. You might already be working as a property assistant or junior block, property or estate manager. You might also be working in another housing role like tenancy management and your experience would also be welcome. An understanding of leasehold legislation would be an advantage but not essential.

As well as bringing some property management or housing experience, it is essential that you are an effective communicator and good with numbers. You should be organised, patient, resilient and have the ability to learn quickly.

There's always demand for jobs in this area and this is an exciting career opportunity for the right person.

We have a number vacancies across our Hammersmith and King's Cross office.

Benefits

In return we offer:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Generous pension scheme
  • Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan
  • Cycle to work scheme 

How to apply

  • Applications close at 23:59 on 27 June 2022.

We expect that shortlisted candidates will be invited to attend an interview and assessments in week commencing 11 July 2022. If there are any changes to this, we will let you know.

Please apply for this role with us online. If you are not able to apply online, please contact our HR team via to discuss your requirements.

Downloads

  • Role Profile
  • NHG Expectations
  • Recruitment Pack

Apply Now

  • Employer: Notting Hill Genesis
  • Reference: nhg/TP/656/279
  • Published: Mon 13/06/2022, 4:40 AM
  • Closing on: Mon 27/06/2022, 4:40 AM
  • Working Pattern: Full Time
  • Hours: 35
  • Salary: £33593 - £35986 per annum
  • DBS Check: No
  • Location: Kings Cross, Hammersmith

Vacancy Location