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The local government jobs site from Jobsgopublic

SEN Transport Operational Supervisor, Grade 10 (£36378- £38,385)

  • Employer: Croydon Council
  • Reference: 2200007S
  • Published: Tue 10/05/2022, 14:05 PM
  • Closing on: Mon 06/06/2022, 23:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £36,378- £38,385
  • DBS Check: No
  • Location: London Borough of Croydon, Croydon

The transport service is provided for children, young people and adults with special educational needs and/or disabilities who are living in Croydon.  We are recruiting an SEN Transport Operational Supervisor. The post holder will have specific responsibility for the management of the external bus and taxi services, interfacing with contractors, parents/carers, clients, stakeholders and other council departments.  The service is a demand led, statutory service, resulting in financial pressures on the home to school/college transport budget

 We are looking for candidates who have had previous experience working in this role or similar and are committed to delivering a high quality service for this vulnerable client group.

Candidates should be able to demonstrate the following:

Ability to act in a senior managerial role

Understanding of local government budgets and financial procedures.

Ability to ascertain the most effective solutions for transport assistance.

Ability to communicate effectively verbally and in writing with suppliers, parents/carers and commissioners to ensure outcomes are achieved.

The ability to be solutions focussed, flexible, pragmatic and collaborative.

Ability to motivate staff and generate team spirit.

Ability to negotiate with contractors in order to ensure best value for money.

Ability to deal sensitively with the needs of vulnerable adults and children

Customer services skills including effective complaints handling, with the ability to investigate, record and resolve complaints effectively.

Significant management experience in an SEN transport operational environment, including staff budget and contract management whilst achieving quality services

Experience of using IT for the provision of management information.

Experience of providing customer service in a busy environment.

Handle customer and supplier enquiries (between the hours of 07:00 and 1700) on a rota basis.

Ability to carry out site visits.

Full time 36 hours per week

Closing date: Monday 6th June at 11:59pm

To view the role profile, please click here 

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needswe will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults an expects all staff to share this commitment.

 

Apply Now

  • Employer: Croydon Council
  • Reference: 2200007S
  • Published: Tue 10/05/2022, 14:05 PM
  • Closing on: Mon 06/06/2022, 23:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £36,378- £38,385
  • DBS Check: No
  • Location: London Borough of Croydon, Croydon

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