We are offering an exciting opportunity to join our Housing Needs and Standards team as a Specialist Advisor for Housing Solutions.
Housing Needs and Standards delivers the housing options services on behalf of Eastbourne Borough and Lewes District Councils, and as a Specialist Advisor you will play a pivotal role in fast paced environment, taking homeless applications and completing PHPs and s.184 decisions, working with clients under prevention and relief duties to provide quality holistic assessments and realistic housing options for our customers.
You will be offering support, advice and guidance to homeless applicants with a range of multiple and complex needs, and you will work with key partner agencies to ensure the needs of our customers are met. You will be responsible for your own caseload, as well as advising other colleagues to resolve cases of varying complexity.
To be successful you will be a good communicator and able to build strong working relationships with internal and external partners. You will also need an eye for detail, have good investigation, critical thinking and decision making skills and be able to adapt and manage a demanding workload.
Knowledge and experience in housing options and homelessness are essential, as is a thorough working knowledge of the relevant Acts, experience of working directly with homeless applicants with multiple and complex needs, effective joint working with partners and a focus on positive solutions.
In return you will be valued, supported and provided with an environment where you can foster ideas to develop the service and put the customer at the heart of what you do. You will have access to external and internal training and have the opportunity to become further develop your expertise in a specific field (e.g. rough sleeping) as you progress in your career.
As an employee of Eastbourne Borough Council you will have access to a range of discounts and benefits, including:
- Transport discounts, including a 15% discount on some Southern Rail Journeys and a 10% discount at Halfords on bikes, cycling accessories, servicing and parts
- Minimum annual leave entitlement of 25 days increasing to 29 days after completing five years’ service
- A flexible working environment, allowing you to work remotely and flexibly – helping you achieve a better work/life balance
- Discounted use of gyms and sports centres
You will be required to work from home, as well as from our Lewes, Eastbourne and Newhaven offices, subject to the needs of the service.