Case Management Team Leader (Corporate Services)

We are looking for a highly motivated individual to support in the focus of delivering core services and processes across the Case Management Team, the ability to lead a team through empowerment and developing a multi-skilled team which is essential.  The post covers a variety of areas, focusing on Housing Income, Recovery and Corporate Debt.

The post holder will support the Case Management Lead Officer in managing the case management teams to ensure workflows are managed and work processes and standards are completed efficiently, effectively and continuously improved.

Experience of consistently achieving performance targets in conjunction with prioritising a varying and busy workload is integral to this role. Also crucial to this position is the ability to evidence a demonstrable focus for improving and streamlining processes, delivering excellent customer service, embracing technology and the ability to effectively communicate at all levels.

For an informal discussion please contact Zoe law - 07761330767 or email zoe.law@folkestone-hythe.gov.uk

The closing date for completed applications is 12.00 noon on Friday 3^rd June 2022

Interviews are due to be held on Monday 13^th June 2022