Housing Accounts Assistant
Starting salary £21,492pa with potential progression to £21,909pa on achieving designated skills and experience 37 hours per week
Welwyn Hatfield Borough Council owns and manages more than 10,000 social rented and leaseholder homes and we have ambitions to do more.
Our aim is to make it easy for residents to access our services and we want to provide assistance and support to tenants in the right place, at the right time. We know that this is a challenging time for many households and our new approach to service delivery reflects this.
This is a key role and it will be up to you to provide a proactive, comprehensive and high quality housing accounts administration support service for the housing transactions and leasehold teams.
You’ll deliver our promise of being a high quality landlord through efficient administration of our tenant and leaseholder accounts that supports the Home Ownership and Rent Transaction Teams through high quality administrative and technical support, taking the lead on allocated administrative processes as necessary. Within the role we offer flexible working arrangements with both time working from home and in the office.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Closing date for applications is 15 May 2022.
Assessments will be held on 18 May 2022 and interviews will be held on 23 May 2022.