Supply Quality Officer

The Integrated Commissioning Team for Waltham Forest was established in March 2020 to improve the outcomes for the residents in Waltham Forest across Health and Social Care.

This exciting and dynamic team currently has a vacancy at a time when the health and social care systems look to Commissioning to transform the system, ensuring continuous development, value for money from the public purse as well as continuing to support many of the local responses to the COVID-19 outbreak. The Council is currently seeking to strengthen their Commissioning monitoring function.

We are seeking to recruit a Supplier Quality Officer to work as part of the Integrated Commissioning team. As a Supplier Quality Officer, you will work closely with our Commissioning & Safeguarding teams to monitor and report on the performance of a range of settings from our Adult Social Care markets including residential / nursing, homecare, day opportunities and supported living. Taking a proactive and risk-based approach, including visiting provider premises to carry out monitoring, you will play a key role in ensuring that our vulnerable residents are kept safe and that providers meet contractual standards and regulatory requirements. Where the performance of providers fall below our expectations, you will be responsible for placing commercial sanctions and ensuring that improvements are put in place.

The successful candidate will be able to demonstrate an ability to effectively manage relationships with a range of providers and taking responsibility for delivering an excellent service to our customers and exercising commercial intelligence.

We encourage applications from candidates from a range of backgrounds and experiences, including those with experience in social care and health who are looking to develop their skills.