We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
The local government jobs site from Jobsgopublic

Service Manager – Resolution and Reconciliation

  • Employer: Hertfordshire County Council
  • Reference: HCC18599
  • Published: Fri 14/01/2022, 20:44 PM
  • Closing on: Mon 31/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £49,866 - £53,042 per annum
  • DBS Check: No
  • Location: Hertfordshire

Job Title: Service Manager – Resolution and Reconciliation
Location: Hertfordshire
Salary Range: £49,866 - £53,042 per annum
Hours: 37 per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce 


We are looking for a service manager who will bring our newly developed Resolution and Reconciliation team to life, following a review of statutory pathways for SEND. This is a great opportunity to work with a newly restructured service to shape and develop the way we resolve disputes, appeals and complaints in SEND.


The new Resolution and Reconciliation Service Manager will ensure that the SEND service and partners manage all statutory SEND resolution pathways in a way that supports fair, equal and positive outcomes for children, young people and families through effective coproduction and multi-agency working.


You will lead on the development of new ways of working in the service which seek resolution at the earliest stages of any disagreement. Your team will work with families and schools to manage complaints and other resolution pathways; monitor and support commissioned partners for work relating to mediation and appeals; represent the local authority at SEND first tier tribunal; and proactively build relationships and networks with partners and schools as you go.

For an informal discussion and more information please contact: Mim Kenrick on mim.kendrick@hertfordshire.gov.uk or 01992 588035.


Closing Date: Midnight on 31st January 2022
Interview Date: 14th February 2022

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

Downloads

  • Job Description

How to Apply

Please apply online via the link provided.

Apply Now

  • Employer: Hertfordshire County Council
  • Reference: HCC18599
  • Published: Fri 14/01/2022, 20:44 PM
  • Closing on: Mon 31/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £49,866 - £53,042 per annum
  • DBS Check: No
  • Location: Hertfordshire

Vacancy Location