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This Vacancy has closed.

Customer Service Adviser

  • Employer: Elmbridge Borough Council
  • Reference: SER/22/179190
  • Published: Fri 14/01/2022, 10:50 AM
  • Closing on: Thu 27/01/2022, 17:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £20,000 - £34,999
  • DBS Check: Yes
  • Location: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD, Surrey

Do you have effective customer service skills, a professional telephone manner and accurate admin skills?

Are you energetic and self-motivated?

Are you looking to grow in your next career move?

Well, in your new role as a customer service adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.

You will be assisting customers with access and information across a wide range of council services, from advice about planning and waste services through to resolving council tax and benefits case work. Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available.  You will receive all the training you need to succeed.

If you’re interested in a career with the council, this is a great way to progress.  We will invest in your learning and development to help you achieve your goals. Other benefits include:

  • 23 days holiday, rising to 25 after 2 years
  • Free car parking
  • Home working
  • Season ticket loans
  • Cycle to work scheme
  • Annual health check
  • Contributory local government pension scheme

 

For more information about the role please contact Karen Gibbs, Customer Service Manager kgibbs@elmbridge.gov.uk

Interviews: Week commencing 7 February 2022

Downloads

  • Elmbridge Recruitment Pack
  • Job Description Person Specification
  • Employer: Elmbridge Borough Council
  • Reference: SER/22/179190
  • Published: Fri 14/01/2022, 10:50 AM
  • Closing on: Thu 27/01/2022, 17:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £20,000 - £34,999
  • DBS Check: Yes
  • Location: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD, Surrey

Vacancy Location