Visitor Services Assistant (P1010) Part-time 30 hours a week.
Inclusive Salary from £20,718 Up To £22,374 per year Pro Rata
Plus, up to 18.5% employer pension contribution
Closing date for applications: Monday 31st January 2022.
Interviews are scheduled for w/c: 7th February 2022.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages.
This is a customer service role, working in Verulamium Museum. You will be part of a dynamic team, working in the front-of-house, gallery and shop areas. You will assist in ensuring all visitors have an enjoyable, educational and safe visit to the museum.
St Albans Museums runs several museum and heritage sites including St Albans Museum + Gallery, the 15th century Clock Tower and Verulamium Museum, nestled in the beautiful location of Verulamium Park. You will be joining the Museums team at an exciting time as we build on our long-established history of welcoming customers in innovative and stimulating ways.
The vacancy is for 30 hours per week and there are set days and hours of work which are Monday, Tuesday, Wednesday, Thursday and Friday. The hours are 9.30am to 4pm each day. Applicants must be able to work these same days every week. This particular vacancy is at Verulamium Museum and is a permanent role.
Candidates must excel at engaging with people and have previous face-to-face customer service experience. Ideally candidates will have retail experience too. We’re looking for team players who can deliver excellent visitor experiences and the highest level of customer service. Previous experience of working within a culture and heritage environment is preferable. You must be friendly, professional, able to thrive working directly with the public and willing to go the extra mile to make sure our customers have a fantastic visit.
We offer a competitive package which also includes up to 25.5 days annual leave, pension scheme, access to parking, training and development opportunities, leisure and travel discounts and several other benefits. This post is subject to a Basic Disclosure Check.
How to Apply
Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.