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Assistant Manager

  • Employer: Hertfordshire County Council
  • Reference: C/S/22/178461
  • Published: Tue 11/01/2022, 14:50 PM
  • Closing on: Sun 30/01/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £35,000 - £39,999
  • DBS Check: Enhanced
  • Location: Hertfordshire

Job Title: Assistant Manager - Children & Young People’s SEND Brokerage Team
Location: Stevenage
Salary Range: £35,745 progressing to £39,880 pa plus Market Forces Payment will apply for qualified social workers
Hours: 37 per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce 

Job Duties

The CYP SEND Brokerage Team located within Specialist and Safeguarding Services in Hertfordshire is looking for a highly motivated, enthusiastic and experienced manager to join this busy team. You will have demonstrable experience of working with disabled children and young people and/or providing children and families social care services.

This is an interesting and multi-facetted role which requires you to nurture effective relationships with a range of people and professionals, including parents and a diverse network of valued service providers and community organisations. Therefore we are searching for someone who is creative and able to communicate with people of all levels.

The successful candidate will have organisation and supervision skills, and proven experience of managing staff, allocating and monitoring assigned work. You will have strong personal effectiveness skills and resilience to support and motivate the team to secure packages of care in demanding and challenging market circumstances. We are looking for a flexible and adaptable person with decision-making and problem-solving skills, who is committed to working as part of the team towards continuous improvement through effective performance management, developing person-centred services and breaking down barriers to inclusion for disabled children and young people.

The role offers a unique opportunity to improve the lives of disabled children and their families in Hertfordshire, through the provision of good quality, cost effective, reliable and timely support. You will hone your understanding of the short break, homecare and wider care market, and using excellent interpersonal skills, working collaboratively with other teams and service providers, listening to young people’s and parents’ feedback, you will be instrumental in ensuring services brokered are needs led and represent value for money, to ensure outcomes for children and their families, and excellent performance is achieved.

The team is currently working a blend of remote and office-based work. We are supported by SMART working technology and using Microsoft Teams for remote communication. This is predominantly an office based role with some visits to families’ homes and care provider settings required. You will hold a full driving licence and have access to your own transport. You will have good computer literacy skills.

Training and induction will be a blend of remote / online learning, remote and face to face buddy support whilst following the current government advice on Covid security measures.

If you think you have what is required and you are ready for a challenging yet very rewarding role then please apply now to find out more.

For more information, please contact Hazel Yabsley, Team Manager on 01438 843687 

Closing Date: Monday 31st January 2022

Interview dates: 28th February, 1st and 3rd March 2022  



Application Information


Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants from outside, as well as from within the UK. Sponsorship opportunities may be available

Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post



Additional Information



English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

CS Roles Only: We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and  / or disabilities and their families should be treated. It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services. For further information please visit:‘Professional Promise’

Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website


  • Job Outline

How to Apply

Please apply online via the link provided.

Apply Now

  • Employer: Hertfordshire County Council
  • Reference: C/S/22/178461
  • Published: Tue 11/01/2022, 14:50 PM
  • Closing on: Sun 30/01/2022, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £35,000 - £39,999
  • DBS Check: Enhanced
  • Location: Hertfordshire

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