The starting salary for this role is £11.69 per hour.
Could you help support the Senior Coroner deliver their judicial duties in a role where no two days are the same?
We are recruiting for multiple Bank Coroner’s Support & Delivery Officers to a fast paced and diverse role. These people will support the Coroner’s Service during busy times of year, particularly over the winter.
As a Bank Coroner’s Support & Delivery Officer you will play a key role in the delivering the effective running of the Coroner’s Court as well as supporting Coroner’s Officers in obtaining information critical to cases they are managing.
Your excellent customer service and communication skills will tie in with your ability to relate to people from backgrounds reflecting the diversity of the people who live and work in Surrey. You will play a key role in helping explain the Coronial process to people and signpost them to other organisations if they need bereavement or emotional support.
We are looking for people who care about their community and feel they can make a difference to the lives of people who have lost family members, loved ones or friends. This role requires being able to deliver the legal duties required compassionately, whilst being personally emotionally resilient when dealing with what may be difficult or traumatic situations.
We believe this is a hugely rewarding role that is of benefit to the residents of Surrey.
We are looking for someone who has/is:
- Excellent attention to detail and be able to follow define processes whilst maintaining a high degree of accuracy
- Experience of providing high levels of customer care and professionalism to members of the public
- The ability to prioritise their work effectively and work independently to meet deadlines
- Excellent IT skills and be able to follow defined processes in a timely manner.
This role requires close working with hospital mortuaries and funeral directors, ensuring the accurate identification of the deceased and that they are treated with dignity and respect. Over the winter period, this role may be based at the Body Storage Facility in Epsom.
This role requires applicants to travel around the county as required.
At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.
For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.Additional Information
Interviews will be conducted using Microsoft Teams. Dates to be confirmed.
For an informal discussion contact Katy Wood, Coroner’s Service Business Team Leader by e-mail firstname.lastname@example.org
We look forward to receiving your application, please click on the apply online button below to submit.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.