- Are you interested in joining our Business Support Team here at West Lancashire Borough Council?
- Are you passionate about delivering an excellent customer service?
We are currently seeking a full time Business Support Assistant who is looking for a new challenge in a fast-paced role within our Business Support Team.
You will be responsible for providing a wide range of administrative and clerical support to meet the demands of key operational teams across the Council, whose administrative functions have been assigned to Business Support.
You will need to be a team player and work collaboratively with colleagues, management, and customers to ensure service-related enquiries are dealt with in an efficient and effective manner.
The duties will include inputting and extracting data using a range of management information systems working to strict deadlines, to ensure the work is completed in a timely way. You will need to ensure that the data you are responsible for is up to date, accurate and reliable.
You will need excellent administrative skills with a high level of attention to detail and some experience of working within a customer-facing environment. You will possess excellent ICT skills, including the ability to use Word, Excel, Outlook, and other packages as required.
The post holder will support the development of a positive organisational culture that is outward looking, evidence based and customer focused. You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained and dealt with in a courteous manner.
We pride ourselves on being a good employer with a range of benefits and employment terms and conditions to suit you. You will be able to benefit from competitive salaries on an incremental scheme, flexible working, LGPS pension scheme, family friendly policies and healthcare insurance. To read more about the benefits of working for us visit; Benefits of Working for the Council
If you are looking for a new and exciting challenge and want to be part of our multi-disciplinary business support service, we would love to hear from you.