We are looking for a candidate with experience in housing options and homelessness to join our Housing Service as Housing Options Officer.
The increase in households at risk of homelessness is an issue that affects all services in all areas of the country. This is an exciting opportunity to join our Housing Service as we shape new ways of working and respond to these unprecedented challenges.
We are focused on continuing to improve our housing services, including reducing the number of households in temporary accommodation, increasing housing options available to residents, reducing rough sleeping, developing an enhanced private sector offer and improving the service we deliver to our customers. There has never been a better time to join an improving Housing Service working to deliver high quality, innovative, people-focused and value for money services. The service covers housing options, homelessness, housing policy, rough sleeper services, housing register, allocations and housing enabling.
With a comprehensive understanding and awareness of housing issues and government policies relating to homelessness, you will have a sound working knowledge of the HRA 2017, Housing Act 1996 Part VII and Localism Act 2011. You will have proven ability to manage difficult situations whilst remaining calm, friendly and professional along with experience of working with individuals who are under stress and emotional because they could be living in unsatisfactory housing conditions.
You will be a key player within the housing options team, with responsibility for housing options cases from initial advice/triage through to sustainable housing options including the assessment of homeless applications and providing the relevant support and advice as determined within the Homelessness Reduction Act 2017.
If you are enthusiastic, dynamic, self-motivated and are looking to take the next step in your career we would love to talk to you.
If you wish to discuss this position informally, please contact Emma Congerton, Housing Service Manager - Emma.Congerton@rbwm.gov.uk or Tracy Hendren, Head of Housing, Environmental Health & Trading Standards - Tracy.Hendren@rbwm.gov.uk
Interview date: 4th February 2022