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This Vacancy has closed.

Participation and User Voice Manager

  • Employer: Surrey County Council
  • Reference: orbis/TP/483/20191
  • Published: Fri 07/01/2022, 12:14 PM
  • Closing on: Mon 17/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £45,734 per annum
  • DBS Check: Yes
  • Location: Woking

The starting salary for this role is £45,734 per annum and is based on a 36 working hour week. This opportunity is offered as a 6 month fixed-term contract or secondment for internal staff.

We are determined that children, young people and their families are at the centre of all we do and are changing our model of work to one which supports excellent children's services.

The Quality Relationships service comprises an integrated set of strategic services which support and inform operational services in the department, better engage with our partners and service users and which contribute significantly to our continuous improvement ambitions. 

The User Voice and Participation Team are responsible for gathering feedback about the experiences of young people accessing services in Surrey. The team runs regular participation groups, consultations and events to ensure the voice of the child is heard clearly and informs service development and improvement across the Partnership.

We are looking for an experienced manager who is passionate about service improvement to lead the User Voice and Participation Team to achieve its objectives and enable the team to function efficiently and achieve its objectives. 

To be shortlisted for interview your application should evidence:

  • Excellent line management experience and a passion for nurturing line management to achieve outcomes
  • Project management experience
  • Experience of confidently managing risk and awareness of ensuring events and groups are run safely
  • The ability to work collaboratively with internal and external partners/professionals
  • Proven problem solving skills with the capacity to devise and implement innovative solutions
  • Proven ability to manage a wide range of complex projects or programmes

If you think you have the skills and energy for this role please upload your CV and personal statement outlining your suitability for the role. We look forward to hearing from you!

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

The job advert closes at 23:59 on 17th January 2022.

Interviews will take place on 20th January 2022.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Contact Details

For more details and an informal discussion please contact Jo Lang on joanna.lang@surreycc.gov.uk.

We look forward to receiving your application and personal statement, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

  • Employer: Surrey County Council
  • Reference: orbis/TP/483/20191
  • Published: Fri 07/01/2022, 12:14 PM
  • Closing on: Mon 17/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £45,734 per annum
  • DBS Check: Yes
  • Location: Woking

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