Are you looking for a role with variety, where you can be relied upon for your expertise and experience?
Do you want to be part of an experienced and enthusiastic team?
Do you have excellent customer service and communication skills and have a can-do approach to work?
You will work with the Revenue Team to achieve the team’s purpose of ‘Giving the customer a quick bill that is accurate, simple and easy to pay, and if needed help to get them back on track and regain control of their payments’.
You will be responsible for billing and collecting council tax and business rates, including where the account is in default. This involves speaking with customers on the telephone, replying to correspondence and seeing them in person in the council offices.
You will be responsive and flexible to customers, taking ownership of the customer journey.
This contract is fixed term for 24 months. This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact Nicky Harvey, Revenue and Benefit Manager on 01483 523021
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Friday 28 January 2022
Interview date: Wednesday 9 February 2022
Please note we do not accept applications after the time given on the advert.
How to Apply
Click the Apply Online link to apply for this vacancy.
If you are not already on Waverley's website for this role, you will be redirected to our job page for this vacancy. Either click Apply Online at the bottom of this page or at the top left hand side under Waverley Borough Council, click either the "Login" button (if you are already registered) or the "Register" button.
The login/register buttons will redirect you to the JobsGoPublic who manage our online recruitment process. Here, once registered (it’s free and really easy to use) you can log into your application at any time and keep track of where you are in the recruitment process. We strongly encourage candidates to use this system when applying for any vacancy with us as it's our preferred recruitment application method.
If you are unable to use this service or would like assistance, please contact us via email@example.com or call the Human Resources team on 01483 523388.