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CFRT Specialist Advisor (Income Maximisation and Welfare)

  • Employer: Lewes and Eastbourne Councils
  • Reference: SD/22/177800
  • Published: Thu 06/01/2022, 14:25 PM
  • Closing on: Fri 21/01/2022, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £24,003 to £37,890 dependent on Qualifications and experience.
  • DBS Check: Yes
  • Location: Eastbourne Borough and Lewes District Councils, East Sussex

 

An exciting opportunity has arisen to join Income Maximisation and Welfare Team as a Specialist Advisor. We are a dynamic and multi-talented team responsible for dealing Council Tax, Business Rates and Housing Benefit Overpayments and we are looking for someone to assist within the Income Maximisation environment.

You duties will include but not limited to:

  • Managing and dealing with complex cases. Acting as a single point of contact providing customer focused specialist Council Tax and Business Rates advice.
  • Working with the Senior Specialist Advisor to ensure compliance to statutory regulations and professional codes of practice
  • Providing training where required to the operational teams
  • Managing and reporting on projects relating to the improvement of the service

With good communication skills, you will be proactive and have a strong commitment to the provision of excellent customer service. You will be results driven with a willingness to assist others within the team whenever possible.

We are holding a recruitment day on 13th January 2022, where you can find out more about working within our team. This will be held at the Town Hall, Grove Road Eastbourne, BN21 4UG in the Court Room between 15:00 and 18:00. If you are interested in attending please come along. Masks to be worn.

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  • Job Pack
  • Employer: Lewes and Eastbourne Councils
  • Reference: SD/22/177800
  • Published: Thu 06/01/2022, 14:25 PM
  • Closing on: Fri 21/01/2022, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £24,003 to £37,890 dependent on Qualifications and experience.
  • DBS Check: Yes
  • Location: Eastbourne Borough and Lewes District Councils, East Sussex

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