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This Vacancy has closed.

Adult Social Care Front Door Service Lead

  • Employer: Islington Council
  • Reference: PP/0045/SA-A
  • Published: Tue 04/01/2022, 0:00 AM
  • Closing on: Tue 18/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £52,569 - £55,665 p.a
  • DBS Check: Enhanced
  • Location: London

This is a really exciting time to join Islington Adult Social Care, as we reshape our services to maximise the independence of our residents. Key to this ambition is our work to change the way our Front Door Service operates with a focus on enabling our residents to lead healthy, independent lives, outside of formal adult social care wherever possible and managing demand on our services through early intervention.

​The Service Lead will provide overall operational management for the Community Front Door Team. This multi-disciplinary team of social workers, occupational therapists, coordinators and Resident Experience Advisors is the central community facing access and triage point for adult social care enquiries and safeguarding concerns. The team sits at the heart of Council’s Corporate Customer Centre to deliver positive outcomes for residents with adult social care needs.

As the post holder you will lead and develop the new team to ensure it fulfils a critical role in enabling adult social care to deliver its vision to maximise independence, manage demand and balance the budget for the department. You will provide the leadership and management skills to enable the team to perform to an exceptional standard, supporting people with new and urgent ASC needs to access timely support.

You will ensure that through quality conversations at the point of contact, the team work with residents to identify and resolve issues in a holistic way that minimises hand offs and delay and makes excellent use of our prevention offer including reablement, social prescribing and assistive technology.

You will have a clear focus on opportunities for prevention and early intervention, ensuring the team delivers effective triage and safeguarding support to some of our most vulnerable residents. You will also be responsible for developing the service in line with emerging integration and joint working opportunities with our acute and community health partners, as well as other stakeholders and partners across the Council, including in Housing and Community Wealth Building.

About you

We are looking for someone with the following qualities:

  • Significant experience as an advanced social worker
  • Proven leadership skills including the ability to motivate and inspire staff to deliver positive outcomes for residents.
  • A deep understanding and commitment to strength-based practice
  • Experience of delivering in a fast paced environment
  • Excellent skills in risk assessment, critical analysis and decision making
  • Significant experience of developing effective strategic partnerships, multi-agency working and working with the VCS
  • A solution focussed mind-set

Downloads

  • ASC front door service lead JD and person spec
  • Employer: Islington Council
  • Reference: PP/0045/SA-A
  • Published: Tue 04/01/2022, 0:00 AM
  • Closing on: Tue 18/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £52,569 - £55,665 p.a
  • DBS Check: Enhanced
  • Location: London

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