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Business Improvement Manager

  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/15095/19770
  • Published: Wed 15/12/2021, 23:59 PM
  • Closing on: Mon 24/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £49,765 - £54,566
  • DBS Check: No
  • Location: BN3 3BQ

Job introduction

We are working towards a vision of hybrid working and maximum flexibility, with the focus on what is needed to provide the best service possible for our customers.  This will include ensuring we have time together as teams to collaborate face to face, and to meet with our customers as needed. 

Subject to the above, we will support individuals to achieve a better balance between work and home, and to take advantage of the flexibility available wherever possible to recognise individual circumstances

The closing date for applications: 24th January 2022

Shortlisting will take place by: 7th February 2022

Interview date: 1st March 2022

About the role

We are proud of our city, and this role will have a key part to play in how we can aim even higher.

We are recruiting to this new role to work with the leadership team of the Environment, Economy and Culture directorate to enable and support delivery of our business plans as well as modernisation of services and responding to key changes to policy and legislation.

This exciting role has been designed to drive improvements within the council for the benefit of our residents, communities, visitors and the business sector.

  • Are you experienced in working with partners and stakeholders?
  • Do you have experience of effectively delivering significant change?
  • Have you got a good understanding of how to establish and oversee systems for monitoring and reviewing performance and governance requirements?

If you can answer yes to the above, and are motivated to improve sustainable outcomes for the city and see it thrive, we would love to hear from you.

One of the key areas of focus is to support our senior managers and leaders to proactively understand, engage with and respond effectively to the requirements of central government and our corporate governance programme.

This includes identifying opportunities for shared learning, effective performance management and quality assurance.

You will be able to challenge and influence through your reports, using evidence, research and best practice models from other partners and organisations in developing our approach to improvement.

You will be working collaboratively with colleagues across the council and relevant organisations across the city to make connections to deliver shared goals. You will have the qualities to build effective relationships, and to ensure action is targeted where it is most needed.   And with a varied workload you will be able to prioritise and work in an organised way.

You will ensure that our approach to business and performance improvement is embedded throughout the directorate and we use data and performance and programme management systems to drive change and improvement.

You will be passionate about the connection between improving performance and the impact local government can have on the communities we serve, and working with others towards reaching social, economic, environmental and cultural ambitions of the city.  

This appointment will play a pivotal role, supporting the Executive Director to drive services forward.  You will enjoy working at a strategic level and will be ambitious for the services we deliver.

To be successful in this role you will be a self-starter with excellent communication and influencing skills.  You will be able to work collaboratively across teams and sectors, and have excellent creative thinking and problem-solving skills in order to provide effective business solutions to complex and emerging challenges.

As a self-motivated individual committed to delivering excellent service, you will work closely with the senior management team of the directorate, to take a systemic approach to driving improvement, acting as a problem solver with an imagination for what is possible, and the determination to drive performance and deliver programmes of transformational change. 

As we emerge from restrictions the pandemic has brought, we're looking to transform this city ans the services that we deliver like never before.  To create a fairer, greener, healthier and more inclusive city, keeping Brighton at the forefront of transition to sustainable net zero society.  One built on a vibrant economy with a responsive customer service offer. 

Brighton & Hove City Council serves a vibrant city by the sea – a place that has ambitions to be a fairer city with a more sustainable future. We have made a pledge to become an anti-racist city, these ambitions, along with our Covid recovery plans will shape the work of our teams over the next few years.

You will be working with friendly, talented, hard-working colleagues who have experienced rapid change over the past year in the ways we deliver our services. One of our key functions now will be to lead and support the city as we emerge from the pandemic. This is an exciting time to join the council.

As a council we want our staff to be themselves at work, and we welcome applications from all sections of our community.  We particularly encourage applicants from a BME, White Irish or White Other background as well as those who identify as people with disabilities, LGB, female or trans, as these groups are currently under-represented in our Economy, Environment and Culture Directorate workforce.

To arrange an initial conversation about this role please contact Nick Hibberd, Executive Director for Economy, Environment and Culture nick.hibberd@brighton-hove.gov.uk


Additional information

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

For details of how we can support you during the application process, please read this:  Supporting your application (brighton-hove.gov.uk)

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Apply Now

  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/15095/19770
  • Published: Wed 15/12/2021, 23:59 PM
  • Closing on: Mon 24/01/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £49,765 - £54,566
  • DBS Check: No
  • Location: BN3 3BQ

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