We are looking for well-organised, self-motivated, strong team player, who can work under pressure and meet deadlines, to join our busy Customer Services team. You will be responsible for the effective and efficient billing, collection, and recovery of the Council Tax, NNDR and Sales Ledger Sundry Debts adhering to corporate policies on collection and customer care. As part of the role, you will act as the initial point of contact for customer enquiries and provide high level of customer services to members of the public and staff.
Excellent communication skills (written and oral) with good numeracy are necessary to deal with internal and external queries. In addition, experience in an appropriate customer orientated environment is essential as well as working on a variety of IT systems.
At Spelthorne we aim to provide an outstanding level of customer service and have an integrated 'one-team' ethos which emphasizes on delivering high quality, value-for-money public services. We are looking for someone with experience of Council Tax & Business Rate and Customer Service to join our busy team as a Customer Service & Revenues Officer.
This is a fantastic opportunity to learn and develop a broad knowledge of skills and gain experience within a busy public sector environment.
Closing date: 16th January 2022 (Noon)
Interview: 21st January 2022
For full information and to apply online, go to www.surreyjobs.info or www.spelthorne.gov.uk alternatively, please contact Recruitment Services on (01784 444263 (answer phone) quoting reference number 978.
Unfortunately we are unable to reply to all candidates. If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful.
Working towards equal opportunities
Strictly No Agencies