Portsmouth City Council
At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.
What is the role
You will provide an initial point of contact for all Data Subject Access Requests (DSAR’s) received into Children’s Social Care Services. As well as managing all requests you will ensure relevant correspondence is completed and where appropriate payments received and acknowledged. This will involve dealing with internal and external customers both in writing and face to face, whilst ensuring complex DSAR’s are managed within the legal timeframes. You will ensure compliance with both the Data Protection Act 1998 and the Freedom of Information Act 2000 requirements in the preparation and disclosure of client records for issue to external customers. In addition you will be setting administrative performance standards and ensuring they are met.
What you need to succeed:
As well as excellent communication skills and attention to detail, you will need to have an understanding of the Data Protection Act 1998/GDPR in relation to requests for information from the public.
What you’ll get in return
As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.