Are you observant? Do you have a talent for accurately recording information? Are you a confident decision maker?
This is a new and exciting role, in a newly formed and developing Transport Control Centre. You will be making a real difference to the transport network in the city by working as part of a team of officers who are monitoring the city transport network in real time, identifying incidents around the city and making use of various data streams including CCTV.
This is a permanent role
Interview date 15/16/17th December 2021
For an informal discussion please email the Transport Control Centre Team Leaders
About the role
You will be working as part of a team, reporting to one of reporting to the Transport Monitoring Team Leaders. Working in the Transport Control Centre, which is a 24/7 multidisciplined service, and the communications hub for Brighton & Hove’s City Transport Service. You will work a shift pattern covering the 24/7 operation. You will work closely with other teams within the Centre and will contribute to the accurate communication between the teams.
No two days will be the same, there could be an incident on the transport network which requires a diversion to be put in place or you could be required to support with an event taking place in the City. You will regularly communicate with stakeholders and internal teams. Using your understanding of compliance regulations and legislation you will be confident making independent decisions, be able to identify incidents, knowing who and when to escalate or refer information to.
You will be committed in continuously improving your understanding of the pressures from different users on the transport network whilst considering the councils carbon neutrality strategy. You will deliver a first class, customer focused operation by communicating with a wide range of transport users on changes to the network including pedestrians, users of car parks, cycles, buses, taxis and private vehicles.
You will be confident working in a highly technical environment where emerging technology is used to manage and collect a variety of data to understand what is happening around the city both in real time. You will be committed to continuously improving your understanding and skills required to do the job well.
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.