Are you skilled in problem solving? Do you have a talent for identifying risks? Are you a confident communicator?
This is a new and exciting role, in a newly formed and developing Transport Control Centre. You will be making a real difference to the transport network in the city by anticipating and identifying incidents around the city making use of various data streams including CCTV. Your job will be to keep the city moving by responding to the incident and communicating with a wide range of services and users.
This is a permanent role
Interview date 13/14th December 2021
For an informal discussion please email Julie Saxby Transport Control Centre Manager Julie.email@example.com
About the role
You will be managing a 24/7 multi disciplined Transport Control Centre which is the communications hub for Brighton & Hove’s City Transport Service. Your role will directly line manage three team leaders with 11 Officers working a shift pattern covering a 24/7 operation. You will work closely with other teams within the Centre and will be responsible for the accurate communication between the teams.
No two days will be the same, there could be an incident on the transport network which requires a diversion to be put in place or planning for a large event. You will be in regular contact with the emergency services and other stakeholders such a bus companies and event organisers. Using your knowledge and experience of compliance regulations and legislation you will be confident making independent decisions and have a calm and methodical approach to your incident management.
Using your understanding of the pressures from different users on the transport network whilst considering the councils carbon neutrality strategy. You will deliver a first class, customer focused operation by communicating with a wide range of transport users on changes to the network including pedestrians, users of car park, cycles, buses, taxis and private vehicles.
You will be confident working in a highly technical environment where emerging technology is used to manage and collect a variety of data to understand what is happening around the city both in real time and to reflect on post incident analysis and impact assessment to improve future decision making and planning.
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.