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The local government jobs site from Jobsgopublic

Temporary Community Hub Advisor

  • Employer: Ribble Valley Borough Council
  • Reference: CE151
  • Published: Mon 22/11/2021, 12:20 PM
  • Closing on: Fri 03/12/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £18,652 to £18,933 per annum (Pay Award Pending)
  • DBS Check: Yes
  • Location: Ribble Valley Borough Council, Lancashire

Reference No: CE151
Fixed term contract to 31st March 2022
Scale 2 (scp 3-4) £18,562 to £18,933 per annum
Pay Award Pending
37 Hours Per Week

You will be the first point of contact for customers calling our Community Hub and/or processing test and trace calls.  Working as part of a small team and working alongside our Customer Services Section, you will enable all customers to communicate with the Council, access services and information, and provide help and advice on a wide range of services and functions. The prime focus of the post will be on providing Community Hub support and contacting people under the Government’s test and trace system. 
You must be able to resolve customer issues on the telephone and face-to-face.   Experience of working in a customer focussed role is essential, as are familiarity with computer based systems and keyboard skills.
A positive and professional attitude is essential, together with confidentiality and integrity.
A DBS check is required and will be undertaken once an appointment is made.
Government guidance of working safely is being followed at the Council’s offices.

To apply
For an application pack, call 01200 414596 (24-hour answerphone),
or email: HR@ribblevalley.gov.uk and quote the reference number.
Alternatively, the application form can be downloaded from our
website www.ribblevalley.gov.uk/jobs

Closing date for applications:  Friday, 3rd December 2021
Interviews will be held on:  Monday, 13th December 2021

Downloads

  • Job Description
  • Person Specification

How to Apply

Please apply online via the link provided.

 

Please note, we do not accept CVs submitted without a fully completed online application form.

Apply Now

  • Employer: Ribble Valley Borough Council
  • Reference: CE151
  • Published: Mon 22/11/2021, 12:20 PM
  • Closing on: Fri 03/12/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £18,652 to £18,933 per annum (Pay Award Pending)
  • DBS Check: Yes
  • Location: Ribble Valley Borough Council, Lancashire

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