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The local government jobs site from Jobsgopublic

Financial Assessments Officer

  • Employer: West Sussex County Council
  • Reference: CRS00528
  • Published: Wed 17/11/2021, 3:21 AM
  • Closing on: Wed 01/12/2021, 3:21 AM
  • Working Pattern: Full Time
  • Hours: Full Time
  • Salary: £3599 - £28672 per annum
  • DBS Check: No
  • Location: Based in Chichester, Based in Crawley, Based in Horsham or Chichester, but working countywide , Hampshire, West Sussex

About Us

Here at West Sussex County Council (WSCC) we have an opportunity within our Finance Directorate for a Financial Assessment Officer to join our social care financial assessments team. This role could provide an exciting opportunity to develop your skills as a Financial Assessment Officer, conducting financial assessments for social care clients.

For more information on WSCC, please visit our website.

About The Job

Salary: £25,991 to £28,672 per annum

Working Pattern: Full-time (37 hours per week)

Location: County Hall, Chichester

In this role you will provide welfare benefits advice and support, as well as financial assessment services, to adult social care clients in receipt of chargeable services. This will include visiting people in their homes to provide face to face support and professional advice on Welfare Benefits and assessments, as well as support to complete forms and follow up benefit claims to ensure entitlements are realised, and gathering financial information and undertaking financial assessments to determine individual contributions.

You will also work as part of a team liaising with managers across services and with outside agencies to provide an efficient and effective customer focussed service.

The job involves regularly working with people in their own homes, with subject matter that requires sensitivity and empathy, for example when dealing with people who may be upset, confused or occasionally defensive. You'll need to be able to travel independently to various locations around the county on a regular basis, including to areas that may not be easily accessible by public transport.

Experience and Skills

You'll demonstrate excellent communication and interpersonal skills in order to advise customers and members of the public on potentially complex information. You'll be able to exercise sensitivity and empathy when working with and advising members of the public on issues which could be sensitive or difficult. In addition you will also be able to demonstrate the following relevant skills and experience:

Key Skills:

  1. Good literacy and analytical skills to understand, interpret and work with complex written information (including lengthy forms and financial documents) and to draw together information to develop practical, appropriate approaches and effective solutions.
  2. Good numeracy skills to make sound and accurate financial calculations with reasonable speed and work with an understanding of finance.
  3. Developed communication and interpersonal skills including the ability to exercise sensitivity and empathy when working with and advising members of the public on issues which could be sensitive or difficult. Including the ability to explain and guide people effectively to understand technical information and influencing them to make sound decisions which will have a direct impact on their lives.
  4. Self-motivated and able to work independently on own initiative, managing and prioritising own workload effectively to meet deadlines and objectives.
  5. Sound and accurate IT and keyboard skills, for general office duties.

Qualifications and/or experience:

  • Good literacy and analytical skills to understand, interpret and work with complex written information (including lengthy forms and financial documents) and to draw together information to develop practical, appropriate approaches and effective solutions.
  • Good numeracy skills to make sound and accurate financial calculations with reasonable speed and work with an understanding of finance.
  • Developed communication and interpersonal skills including the ability to exercise sensitivity and empathy when working with and advising members of the public on issues which could be sensitive or difficult. Including the ability to explain and guide people effectively to understand technical information and influencing them to make sound decisions which will have a direct impact on their lives.
  • Self-motivated and able to work independently on own initiative, managing and prioritising own workload effectively to meet deadlines and objectives.
  • Sound and accurate IT and keyboard skills, for general office duties.

Rewards and Benefits

In addition to 26 days annual leave and a generous pension scheme as an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CRS00528.

To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Apply Now

  • Employer: West Sussex County Council
  • Reference: CRS00528
  • Published: Wed 17/11/2021, 3:21 AM
  • Closing on: Wed 01/12/2021, 3:21 AM
  • Working Pattern: Full Time
  • Hours: Full Time
  • Salary: £3599 - £28672 per annum
  • DBS Check: No
  • Location: Based in Chichester, Based in Crawley, Based in Horsham or Chichester, but working countywide , Hampshire, West Sussex

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