We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
The local government jobs site from Jobsgopublic

CFRT Advisor (Income Maximisation and Welfare)

  • Employer: Lewes and Eastbourne Councils
  • Reference: SD/21/172874
  • Published: Tue 16/11/2021, 14:20 PM
  • Closing on: Tue 07/12/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £20,085 – £26,502 a year (Dependent on skills and experience)
  • DBS Check: Yes
  • Location: Eastbourne Borough and Lewes District Councils, East Sussex

We are seeking customer centric individuals to join our Income Maximisation and Welfare team:

  • 3 x Rents
  • 3 x Income
  • 1 x Welfare

Income Maximisation and Welfare

The post holders will be responsible for handling incoming contact from our customers ensuring the quick and efficient handling of their enquiry. You will be focussed on managing a range of rule based welfare assessments and income recovery as efficiently and effectively as possible, providing a continuously improving and responsive service for our customers.  This role will ensure the timely and efficient recovery of Council Tax, Business Rates, Rent Arrears, Housing Benefit Overpayment Recovery and Car Parking Penalties and Permits whilst balancing the needs of the customers welfare.

You will have proven experience in customer service, effective communication skills and be a team player. Previous experience of debt recovery is advantageous but not necessary. You will be self-motivated, and be able to work under pressure whilst maintaining good attention to detail.

 

Downloads

  • Job Pack

How to Apply

Please apply online via the link provided.

 

Please note, we do not accept CVs submitted without a fully completed online application form.

Apply Now

  • Employer: Lewes and Eastbourne Councils
  • Reference: SD/21/172874
  • Published: Tue 16/11/2021, 14:20 PM
  • Closing on: Tue 07/12/2021, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £20,085 – £26,502 a year (Dependent on skills and experience)
  • DBS Check: Yes
  • Location: Eastbourne Borough and Lewes District Councils, East Sussex

Vacancy Location