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This Vacancy has closed.

Business Administration Apprentice Revenues Support

  • Employer: Gravesham Council
  • Reference: KT&A2837
  • Published: Tue 16/11/2021, 8:15 AM
  • Closing on: Tue 30/11/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £159.10 per week
  • DBS Check: No
  • Location: Civic Centre, Windmill Street, Gravesend, Kent, Kent

Our Organisation-

Centrally located in the Thames Gateway, Gravesham Borough Council provides a range of services to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England.

Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

Gravesham Borough Council is committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves.

The role

To support the revenues team by offering support and administration to them as well as liaising with other departments to deal with any queries.

Main responsibilities

The revenues team deals with the billing and collection of council tax and business rates. Both create an important revenue for the local authority and help to maintain the services we offer to our residence.

The role will be to provide administration services to the team, including sending all correspondence in a timely fashion, updating statistics, preparing invoices for payment and dealing with customers both on the phone and by email.

The role may also include dealing with bailiffs and courts, issuing summons and visiting properties to help the visiting officer in their duties.

Essential qualifications/experience-

  • Ability to carry out basic Office skills, including Word and Excel
  • Ability to follow set procedures and routines
  • Good telephone manner
  • Awareness of good customer service.

Desirable qualifications/experience-

5 GCSE’s or equivalent A-C grade including Maths & English

In return we offer you:

Holiday entitlement

A generous holiday entitlement, plus paid bank holidays.

Training

In-house and external training including non-qualification, Continued Personal Development (CPD), NVQ and other qualification training.

Employee Assistance Programme

The Employee Assistance Programme (EAP) is a free and confidential support service, offering you unlimited access to advice and information as well as coaching and counselling where appropriate. 

Available 24 hours a day, 365 days a year, the service is there to help you manage all of life's events and support you through the challenges. Their expert advisers are there to help,

whenever you need them. Support on the telephone, online and face to face.

Pensions

A very secure pension scheme which both you and we pay into. More information can be found on the Local Government Pension Scheme website.

Occupational health

An on-site Occupational Health Advisor. We have an occupational health service provided by East Kent Hospitals University Foundation NHS Trust. The service is delivered by a team of health professionals who specialise in occupational medicine and deal with the relationship between your work and your health. Occupational Health also works with us to resolve any issues in the workplace and also to ensure that well-being at work is maintained.

If you would like to have an informal discussion with the recruiting manager call Sharon Temme-Powell on 01474 33 71 92

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

Gravesham Borough Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

We reserve the right to close this vacancy at any time prior to the closing date.

Downloads

  • Job Profile
  • Employer: Gravesham Council
  • Reference: KT&A2837
  • Published: Tue 16/11/2021, 8:15 AM
  • Closing on: Tue 30/11/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £159.10 per week
  • DBS Check: No
  • Location: Civic Centre, Windmill Street, Gravesend, Kent, Kent

Vacancy Location