Casual Visitor Services Assistant
St Albans Museum + Gallery or Verulamium Museum
Varied hours on a Casual Basis
Our Museums are open over the weekend so looking for Monday to Sunday cover
Hourly rate is £9.50 per hour
This opportunity will be taken down when we have enough people in our pool.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages.
This is a customer service role. You would work as part of a dynamic team, working in the front-of-house, gallery and shop areas. You will assist in ensuring all visitors have an enjoyable, educational and safe visit to the museum.
St Albans Museums runs several museum and heritage sites including Verulamium Museum and the 15th century Clock Tower, as well as St Albans Museum + Gallery, at the heart of the city centre. You will be joining the Museums team at an exciting time as we build on our long-established history of welcoming customers in innovative and stimulating ways.
We are looking for people who want to join our casual pool. In particular, we are keen to find people willing to work on either a Sunday or a Saturday and over holiday periods. Work is offered out when we have gaps in our staffing rota. Hours may vary depending on the shift being covered. But generally we need people able to work between 9.30 am and 5.45 pm.
Candidates must have already had fire marshal and first aid training. We want people who excel at engaging with people and have previous face-to-face customer service experience. Ideally candidates will have retail experience too. We’re looking for team players who can deliver excellent visitor experiences and the highest level of customer service. Previous experience of working within a culture and heritage environment is preferable. You must be friendly, professional, able to thrive working directly with the public and willing to go the extra mile to make sure our customers have a fantastic visit.
This role is subject to a Basic Disclosure Check.