At NSL, our vision is to make the UK a safer, fairer and better place to live and work. We help our clients innovate and improve services to deliver better outcomes. Built on trust and respect, we are driven and inspired to deliver as one team and are proud of what we do. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens.
Do you enjoy working outdoors, helping people and have great communication skills.
Do you have excellent customer service skills and enjoy being active.
If so, NSL are currently recruiting for a Civil Enforcement Officer at our Littlehampton base
What you will be doing.
Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will play a significant role in reducing traffic congestion, and improving air quality through the enforcement of parking restrictions.
Your day will be spent, mostly outside, in all weathers, walking up to 10 miles per day, so please consider this before you apply. You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.
You will be required to work 42.5 hours per week, Monday to Sunday 5 days a week, 8.5 hours per day. Shifts vary so flexibility for the role is essential.
Please ask about our Part time Contracts
What you will need.
Full UK Manual car Driving Licence
You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers. PC skills would also be an advantage, as you will be using a handheld device daily.
Your day-to-day duties may include but not limited to
Reporting defective signs and road markings or any suspect vehicles
Patrolling streets and car parks, checking regulations are being followed
Giving advice to the public on parking regulations and facilities within your area
Checking parking tickets and issuing Penalty Charge Notices PCNs
Writing simple reports and pocketbook notes
Checking parking meters and car park equipment, reporting damage or faults
Working with other enforcement teams like police community support officers or the police, to report crimes or anti-social behaviour
Using handheld computers for printing, issuing, and recording PCNs
Using radios to communicate with your supervisor's
In return for your hard work
Full Free uniform
Paid Holiday - up to 28 days including bank holidays
Enhanced overtime rate
Bank holidays paid at double time
Employee Benefit Scheme- Including Cycle to Work Scheme Discounts
Reward & Recognition Scheme
Training & development opportunities
Employee Consultative Committee to represent the voice of colleagues
Apply through Indeed, Total jobs or Marstons.co.uk for – NSL - Littlehampton Civil Enforcement Officer.