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The local government jobs site from Jobsgopublic

Infrastructure Engineer

  • Employer: Portsmouth City Council
  • Reference: PCC/21/168799
  • Published: Thu 14/10/2021, 11:05 AM
  • Closing on: Thu 28/10/2021, 11:09 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: plus Market Supplement Payment
  • DBS Check: No
  • Location: Civic Offices, Guildhall Walk, Portsmouth PO1 2AL, Hampshire

Will be required to undertake some work during the evening or at weekends

Required to participate in a team rota to cover the period between 8:00am and 6:00pm

Required to participate in a 24 x7 standby rota. 

If applying as a secondment you will need permission from your current line manager releasing you for this secondment.  Please state you have this on your application form. 

What is the role 

You will deliver, as part of a team, the support, maintenance and ongoing operability of the IT system and server infrastructure. 

  • Configure IT systems, servers and IT infrastructure
  • Maintain, support and review technical systems
  • Develop, install and test technical systems
  • Maintain assurance of system and data backups
  • Resolve incidents and requests according to SLAs
  • Investigate problems and identify and implement solutions to prevent future failure
  • Prepare and maintain operational documentation
  • Advise on the correct and effective use of systems software
  • Implement/maintain IT solutions to industry standards and best practice
  • Maintain operational integrity and efficiency
  • Ensure the performance and availability of IT System and Server infrastructure meets the needs of the business.
  • Undertake capacity planning
  • Implement changes in line with the information service change management process 

Who is the person 

You need to demonstrate tangible evidence of your proven experience and success in the following areas: 

  • Providing fit for purpose customer solutions to time quality and budget
  • Managing complex stakeholder relationships
  • Creative use of resources to deliver outcomes
  • Negotiating value for money
  • Influencing positive outcomes by using your excellent negotiation and communication skills
  • Leading by example to inspire staff and colleagues
  • Identifying and solving complex problems
  • Producing and executing credible and feasible plans and solutions
  • Implementing and following best practice.
  • Implementing, configuring and supporting IT system and server infrastructure in line with best practice
  • Improving the performance and availability of IT system and server infrastructure 

You need to have: 

You will have skill in all of the following areas: 

  • Configuring and optimising use of Hardware and Software
  • Technical authoring
  • Customer Service
  • Documenting technical environments
  • Microsoft Technologies
  • Broad working knowledge of IT systems and server infrastructure across PCC
  • Operational knowledge of core infrastructure systems such as virtualisation, backup, Active Directory, Storage Area Networks, Windows Server and Server Hardware 

In addition you will need to have operational knowledge of the following:

  • File and Application Servers
  • IT security systems such as AV
  • Azure
  • Infrastructure as a Service
  • Windows Server Operating Systems
  • Exchange
  • Active Directory
  • Virtualisation/Thin Client Technologies
  • Backup technologies
  • Storage Technologies
  • IT monitoring systems
  • PC and industry standard peripheral hardware
  • Web Browsers and standard Office productivity software
  • Cloud Technologies

Apply Now

  • Employer: Portsmouth City Council
  • Reference: PCC/21/168799
  • Published: Thu 14/10/2021, 11:05 AM
  • Closing on: Thu 28/10/2021, 11:09 AM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: plus Market Supplement Payment
  • DBS Check: No
  • Location: Civic Offices, Guildhall Walk, Portsmouth PO1 2AL, Hampshire

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