Head of Housing Policy and Performance
Croydon is a borough on a transformation journey. The Council’s financial problems have been well publicised, but we have made substantial progress towards balancing the books, with a clear financial strategy in place for the next three years.
We are also committed to drastically improving housing for our residents. Following an independent report earlier this year, a new Housing Directorate has been formed, a Housing Improvement Plan put in place and a Housing Improvement Board is being set up to monitor and oversee our improvement journey. A lot of work has already taken place, but there is a lot still to do and putting the residents’ voice at the heart of this work is absolutely key.
We are recruiting a Head of Service of Policy and Performance which will be a key post in our housing team. This is a completely new role and its main focus will be to drive service improvement via the Housing Improvement Plan, lead on the Housing Strategy and related policies and monitor our performance in rigorous manner.
You will have experience in the fields of housing strategy and/or service improvement. You will be someone who can lead teams through change, solve problems and has a clear vision of what makes a service excellent. The pace of continuing change is demanding, so your resilience and ability to manage conflicting priorities will demonstrate your leadership skills.
Most importantly, you have will have a passion to deliver excellent services and a commitment to putting residents’ needs first.
Full time 36 hours
Closing Date: 31 October 2021
Equal Opportunities and Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role