Job Title: Admin Support Officer
Location: Coroner Service - The Old Courthouse, Hatfield
Salary Range: £19,312 progressing to £20,903 pa (pro rata for part-time)
Hours: 37 per week
Diversity: We are an inclusive employer and value a diverse workforce
Hertfordshire County Council is a leading local authority with a highly regarded Coroner service. This is your chance to be part of a busy team that is flexible, responds quickly to change and is never complacent.
The Hertfordshire Coroner Service operates from The Old Courthouse, Hatfield. Last year the service dealt with 3,000 reported deaths with approximately 400 of these deaths requiring an Inquest.
The Hertfordshire Coroner service deals with sudden deaths and finds of treasure within the coronial area of Hertfordshire, in accordance with the Coroners & Justice Act 2009 and in line with guidance from the Office of the Chief Coroner.
A full time position has arisen for a Support Officer in Hertfordshire Coroner Service based in Hatfield. You will assist the team in providing a full range of administrative and general office duties and will report to the Senior Support Officer.
We are looking to appoint a dedicated and enthusiastic person to this very busy, high functioning team based at The Old Courthouse, Hatfield. The role requires a high level of confidentiality, and accuracy along with excellent IT skills and the ability to deal sensitively with the bereaved.
You must have excellent administrative skills with experience and the ability to deal with telephone calls from customers and partnership organisations such as Police, NHS trusts, GP’s and Funeral directors.
The successful candidate must work well as part of a team and using their own initiative.
The role requires excellent customer care skills working with the Coroner Officers and members of the public during times of bereavement. You must be able to interpret instructions and details and action their requests whilst working within a legislative framework.
Effective use of technology and competency in all Microsoft applications is essential.
For an informal discussion please contact Richard Doggett (01707) 292788.
Closing Date: Midnight 24 October 2021
Interview Dates: 25/26 November 2021
Benefits of Working for HCC:
- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes
How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.
Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.
Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants from outside, as well as from within the UK. Sponsorship opportunities may be available
Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.
CS Roles Only: We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and / or disabilities and their families should be treated. It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services. For further information please visit:‘Professional Promise’
Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website