Job Title: Admin Support Officer
Location : Micklefield Road & Dacorum Group Homes Hemel Hempstead (mainly based at Dacorum Group Homes)
Team: Adult Care Services
Salary: H3-H4 £19,312 pa progressing to £19,698 pa (pro rata for part-time)
Hours: 15 per week Monday’s, Thursday’s & Friday’s (with flexibility to cover staff holiday’s etc)
Diversity: We are an inclusive employer and value a diverse workforce
As a Support Officer at multiple sites you will be providing business and administrative support to the management team.
Your role will be to provide professional support, dealing with confidential and sensitive matters, answering telephone calls and providing information as a first point of contact. This will also involve undertaking a range of duties such as rota management, note and minute taking, filing, scanning and photocopying and dealing with general matters such as correspondence and other communications. You will also have a key role in managing tenants’ finances and liaising with professionals.
Although there are no specific qualifications required for this role previous experience in service delivery or a business related qualification would be beneficial as would good communication skills. You will be:
- Self-motivated, professional, and approachable providing excellent team support and best practice at all times.
- Willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.
- A competent administrator with experience of using Microsoft Office who is confident to be the first point of contact for Managers and possess excellent customer care skills.
- A knowledge of and confidence with Excel is desirable.
We are looking for someone, who can take pride in playing their part in a team supporting people to be active citizens and members of their communities. Your role will be based at multiple sites so although driver preferred it is not essential.
Closing Date: 31st October 2021
Interview Date: To be confirmed
For an informal discussion and more information please contact: Rebecca Wells or Sharon Walsh on 01442 232774
Benefits of Working for HCC:
- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes
How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.
Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.
Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here
Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.
Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website
How to Apply
Please apply online via the link provided.