Grade 5 -£27978-£31044pa
To respond to Careline and Telecare alarm calls by attending the location of the alarm and resolving the incident or issue, working on a rota operating on a 24/7 365 day per year basis and operating in accordance with the relevant Telecare Services Association (TSA) Code of Practice standards and local policies and procedures.
To participate in the growth of the service through responding to enquiries and liaising with customers including demonstrating equipment, providing training to service users and attending events and meetings to raise awareness of the service
For an informal discussion about the post, please contact Neil Bartle at Neil.Bartle@havering.gov.uk
The closing date for the receipt of applications is 22nd October 2021, however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.
The London Borough of Havering is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.
Priority consideration on all advertised roles will be given to London Borough of Havering Redeployees.
The London Borough of Havering is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.
Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.
In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role
Please view Response Officer 24/7 Job Profile here