The Learning and Development team form part of the PCC HR service and provide a range of workforce development services to both internal PCC customers, external partners and private customers. We offer a range of face-to-face training, e-learning, bespoke training, consultancy, 1:1 support and targeted workforce development interventions.
As a service we take pride in our work by valuing others, focusing on what's important so that we make a real and positive difference. Our values are outlined in our Ways of Working and our Guiding Principles and if they reflect how you are and how you work then this could be the role that meets your expectations.
What is the role?
This is a developmental role that supports our succession planning and our commitment to developing our own staff as well as others. The role provides an opportunity to train as a Workforce Development Officer and undertake a level 3 in Learning & Development Practitioner and / or level 5 Learning & Development Consultant Business Partner apprenticeship where this is appropriate, you will also work alongside and be supported by experienced colleagues. There is an opportunity for the post holder to progress through the bands from pay band 7 up to pay band 9 (Workforce Development Officer) subject to the successful completion of the relevant level of professional competencies.
Working within Learning and Development and under the supervision of colleagues you will be working closely with directorates to source and commission on their behalf, workforce development activities according to PCC Procurement rules. You will develop the skills to provide a consultancy service to establish training needs and identify solutions to meet those needs. You will learn to work within agreed budgets and ensure PCC financial rules are adhered to. Once services have been commissioned you will need to monitor and evaluate the quality of delivery and negotiate any changes required as a result. You will ensure all course descriptions and outcomes meet the required PCC standards and be responsible for the upload of course information and registers onto the Portsmouth Learning Gateway (PLG) system. From time to time, you will be required to create reports on workforce development activity to senior management teams.
Who is the person?
You need to:
- Have a knowledge of the services provided by local government.
- Have qualifications and previous work experiences that would be transferable to a learning and development role.
- Have some experience of managing projects or be able to demonstrate the ability to solve complex issues in a logical way.
- Be able to interpret data and provide written reports.
- Be able to deliver presentations to groups of staff or senior managers as and when required.
- Have competent IT skills and be able to use the applications in the Microsoft Office suite.
- Be able to use effective research skills in day-to-day work.
- Be able work to a defined budget and provide regular updates and budget monitoring.
- Be able to interpret information e.g., requirements of legislation and present this to others.
- Have good influencing and negotiation skills as you will be working with both internal and external suppliers and be confident in challenging current thinking.
- Be able to work as part of a team to ensure the smooth delivery of service and be flexible in being able to adapt to the changing workloads of the team.
- Have a reflective manner, confident in evaluating and monitoring the effectiveness of the training programmes that have been commissioned.
- Be an assertive person who is able to act upon their own initiative and work autonomously making informed decisions, knowing when to escalate issues.
- Be creative and innovative in commissioning learning and development programmes that up-to-date, relevant and engage learners.
- Be able to communicate confidently with a wide range of people encompassing differing levels of the business.